Harte INFINITI Customer Testimonials
Made things so easy and left very satisfied. Will suggest others to use Harte Dealership.
Great service great experience. Good explanation, great knowledge of the car and useful advice. Thanks Jason!
The waiting area is always clean and stocked with snacks. The service was efficient and employees have great communication skills.
The repair on my Q60 went as smoothly as I could have hoped for. A big THANK YOU to the Service personnel.
First I want to say that Paul, then the Beautiful one in the INFINITI side office lady I call her, and the admin lady that called for the appointment sorry don't know their names A+++. As soon as I walked in beautiful one in the infinti side office greeted me asap directed me right to the legend Paul in which he guided me gave recommendations and answered all my questions with confidence. I gonna say this now if this man ever had a negative review then that person should go to the nearest church kneel down and take a ...
Fantastic and stress free Quick and reliable service Honest and personable treatment With quality automobiles
My experience was friendly, professional,clean, comfortable. The wait was not very long. Am always impressed.
Our experience with Harte INFINITI purchasing a new vehicle was seamless. Both the Executive Manager, Damen Polance and our Sales Person, Rob Rizzo made this as easy as possible for my wife and me. Both of them made sure that all aspects of this process from start to finish was perfect and explaining all of the new technology in full detail.
This is our third car we purchased from Harte INFINITI because of their awesome service in all aspects.
Would highly recommend, staff was friendly and helpful. Look forward to doing business with them again
Always great service when I bring my car to Harte. Will be a life long customer!
Quick,dependable,professional and straightforward.Really can't ask for much more than that.I've been an INFINITI owner for 20 years and have had all my vehicles serviced at the Harte dealership.When you and your vehicle are treated properly you can't help but go back! Thank you Harte INFINITI Team. You rock.
Tom and the techs were quick, professional and very friendly with my car being serviced. Would highly recommend to anyone!
Greeted immediately upon entering the dealership. Everyone very concerned with providing accurate service I requested. Work performed quickly and accurate per estimate on cost.
This is the first time we purchased an Infinity,absolutely love the car everyone made the sale extremely quick
I was greeted by Phil, always smiling, happy and knows your name Great asset to Harte
My service rep Alton took care of me from start to finish…. Felt good to have white glove service even though my truck needed soooooo much work.
Very friendly and professional, making the customers experience a great one, knows their job and does it well!
The best INFINITI dealer in ct by far I’ll return for service all the time
I Always have a fantastic experience. The personnel are always friendly and the work is top notch.
I was very satisfied with the customer service and how fast the maintenance was thank you.
Experience was excellent and kind on time workers was good peoples and friendly I will go back
Staff is courteous as soon as you enter someone makes eye contact and you're acknowledged. They also ensure satisfaction.
Buying a vehicle through the dealership is a great experience no pressure great satisfaction, great service center good care of the vehicle. I will definitely buy another vehicle through the heart INFINITI of Harford
Great Service. It was a great experience and I will be recommending all my friends
Excelente service from the minute I get there until the time i leave.and service counselor knew exactly what the car needed to get her back on the road without extra expenses
Service was quick and at a reasonable rate. Labor is on the expensive side. The only infinity dealer in the area will return for service.
A great dealership to have in your corner when something goes wrong, i.e. tire blowout far from home. Harte comes through and minimizes any inconvenience from the incident.
Harte INFINITI of Hartford has been a pleasure to do business with! The team members there are professional and courteous. Special shout out to Yasmeen in sales and Phil in service! These two are exceptional!
The service employees are always on top of their game. The drive is a little out of my way but definitely worth it, that’s why I go back!
Great staff, very knowledgeable, helpful especially Austin Close. The sale went great, I spent a reasonably amount of time for a new QX50. Easy transaction and decent price. Thank you.
Good business was practiced by dealer, so clients come back and tell others about your ethics and competitors that's how service is done! in the future.
Our INFINITI was in for service for several items. Dominique arranged for a loaner and did a great job explaining the parts needed, the labor costs and making sure I was kept up to date until the work was done.
Harte INFINITI well rounded and knowledgeable staff eager to help and please. Follow through perfect and helpful in trade in opportunities reasons that we keep going back for service and otherwise. Dianne and Rick
I recently purchased a used QX 60 at Harte INFINITI. Everyone was extremely helpful, especially Dwight Harrison who helped me the most. The sale went smoothly from start to finish and before I left with my new car Mr. Harrison made sure I knew how to operate everything and helped me to set up my Bluetooth , etc... It was a remarkably easy transaction .
Outstanding experience with purchasing our 2019 suv. Joe was pleasant and we would highly recommend joe! Thank u to all that assisted us. Highly recommend
As a single woman, I had learned my lesson shopping for a car alone. This time, I decided I would look and then bring someone back to see it when I made my choice. It was after 5 pm on a snowy night when I walked into the showroom. Harrison greeted me and I immediately felt comfortable with him. I explained my hesitation for shopping alone. Harrison and Tony worked with me and I was able to trade my car in for a newer one. I was extremely pleased with Harrison’s easy going, no pressure attitude. I will happily recommend ...
Just bought a QX60 at Harte INFINITI Hartford!! Felt no pressure, they worked at my own pace. Always professional and great costumer service!! Adeno Gordon was our sales associate and delivered outstanding service.The sales manager checked in with us on a regular basis to ensure all our needs and questions were being met.
My husband and I were very happy with our experience at Hart INFINITI. The General Manager and Dawn in Finance were both very helpful, Bob Hahn our sales person was great, friendly, competent, very professional and thorough! A no pressure very pleasant experience. I would definitely purchase from them again and recommend to others as well!
I went to the Harte INFINITI used car lot in search of a Q50. Bob, one of the sales associates on the used lot and Tony, the manager of the used car lot, were extremely helpful and made the process quick and easy. They were very knowledgeable and helpful. They also made sure I got what i wanted in the budget I needed. Needless to say I bought a car from them. Great dealer and great employees. I can't speak highly enough when talking about these people and my experience buying my first car. I would recommend to everyone!
I drove 75 miles to purchase my Q50 from them. Great selection of cars and Harrison was the man. He made the sale. Nice work!
My husband and I was very pleased with Dwight Harris dedication and excellent customer service. He was knowledgeable and very helpful in our car buying experience at HARTE INFINITI in Hartford Ct. We love our X Q60.
I was very pleased with the staff and my awesome sales personal mr Williams, He was knowledgeable and very helpful in my car buying experience at HARTE INFINITI in hartford ct ,I love my Q50 awesome car thanks mr Williams for you great personal and warm welcome,
I have had my QX50 for a full year now and still LOVE it. I have the 2017 and am a bit sad they changed the body style for the 2018 to be more sharp and less rounded. I receive lots of compliments still. The dealership is very good at keeping I in touch with services and Levon just sent me a “happy anniversay” message. Great service 👍
Adeno was wonderful at harte Infinit. He was prompt, answered questions right away and accurately and was a pleasure to speak with. He allowed you to feel no pressure in doing anything and provided facts that you needed to make a good decision. He is awesome! payal
Februrary 2017 I came to this dealership late after a snow storm and Levon was the first person I spoke with about buying a car. I had no idea what I wanted, until he showed me the Q50. Once I test drove it I knew this was my car. He was so helpful in making sure it was exactly what I wanted. Following the purchase he continues to reach out making sure that everything is still ok with the vehicle. My next car will definitely be purchased here. Thank you Levon for making it an easy process.
Harrison was the Most Pressure free salesman I ever met . He made my Buying experience a pleasure. Thank you for my brand new 2018 Q50
Harrison is my Salesman and he gave me a great deal I recommend him to everyone looking for a car he help me so much
I brought my dream car. I went to the lot just to look. Dwight Harrison offered me excellent service. He was not pushy one bit. He took the time and answer all of the questions I had. I truly felt I made a wise purchase, and I had time to fact check without feeling pressured. Thank you Dwight
HARRISON HELPED ME WITH MY PURSCHASE OF MY NEW INFINITI , and I WILL FOREVER BE GRATEFUL. He was honest and fair and was everything his rebiews decribed him as. If you dont believe me go to HARTE INFINITI and you will see just what i mean. Thank you Harrison for your uniqueness dont change , you are truly a bright spot in this crazy world. I LOVE MY INFINITI .Thank you for everythig you did for me . I would also like to thank Tony Harrison's manager, and Carmen the Business Manager. Both kind gentelman. I would reccomend them anytime.Thank ...
Dwight Harrison did an amazing job to secure the sale and make sure i was 100% comfortable with the car I chose! He was very patient with me and answered every question, call, and text. I'm definitely glad I went to Harte INFINITI for my QX60.
Dwight Harrison was an excellent sale person didn’t pressure us into buying new vehicle . I would recommend him to anyone looking for a vehicle and you will see what I mean. Thank you Harrison.
He deserves this rating because he works meticulously but not rushed. He was extremely helpful and very respectful. His honesty was extremely beneficial and he was just real !
I recently bought a new car from Harte INFINITI and had a wonderful experience from the minute we walked in the door! The staff at this location are all very engaging and welcoming. We worked with Stacey Bonvini and she was very professional and also very knowledgeable on the vehicle we were looking to purchase! This is the first INFINITI we have purchased and I can already tell we will be buying another one down the road and for sure we will go back to HARTE to buy it! We would use Stacey again without a doubt! If you're ...
Dwight Harrison is my sale man, great experience work with him, really nice and patient guy. The Harte INFINITI is a reliable dealer with reasonable price.
I recently bought a used INFINITI Q50 from Harte INFINITI. The car is perfect and the price was even better. This was my first time buying a car there and I would recommend this dealership to everyone.
You can never be to sure what your getting yourself into when purchasing a new or used car but I am happy to say with Lavone's knowledge and details of there vehicles he made my visit worth it. Lavone was very professional friendly and willing to go over and beyond to find me a SUV that i would enjoy. I checked out so many different vehicles and never once did he loose patience with me or made me feel pressured to hurry up and buy. He is an awesome Employee and I highly suggest you go see Lavone if ...
Came down to the dealership and needed a car didn't know what to expect seeing as I have never financed a car a ran into a sales associate by the name of Lavon he was great although I'm not in a buying situation he made it easy to understand and when I am I will be back
The sales experience was the easiest encounter I have ever had; my sales personal was very helpful after the sale of the vehicle. He was very professional, knowledgeable and was able to assist me with obtaining service for my vehicle after the purchase. He has checked on me at regular intervals as to my satisfaction of my purchase and always let me know if I need any assistance to please contact him. I will only deal with Lavon Williams at Harte INFINITI.
Lavon was very helpful in my process for buying my vehicle although we did not purchase yet he was very informative and gave us a greater perspective on were we stand great customer service I would recommend him to anyone.
When i went to service my vehicle i was approached by a sales rep named Lavon. He was very polite and informative. I will definitely be back to trade in my car!
I was helped by Lavon Williams over at Harte Infinti in Hartford. He is very knowledgeable and straightforward. I would recommend him as a salesman to anyone.
My experience with Lavon has been unbelievable he’s awesome!! I would recommend everyone who looking for a great car to checkout Lavon at Harte INFINITI.
Lavon is what u would want when purchasing anything. I had a bad experience with this dealership because a previous sales person did not do his job of keeping the customer happy. Just when i was going to walk out Lavon came and apologized for his co worker and made this the best car buying experience ever. His no pressure and very knowledgeable demeanor, made my car buying experience great. If you every go to Harte infinit make sure you ask for Lavon Williams
MR.WILLIAMS Was Great ! Very approachable,no rush, no pressure. Took his time and answered all I wanted to know. Being my first time considering purchasing from a dealership, definitely made me more comfortable with the options. I definitely will be back soon,and will be recommending him to my friends. KEEP UP THE GOOD WORK MR.WILLIAMS.
Lavon is AMAZING sales person !! I know him personally because i wash his clothes at my job when i noticed he worked at a dealership was the best because I actually was looking to purchase a car and he was there to help me thru out of what i need to know , he so friendly , outstanding & so helpful and very committed to his position and very while explained on what I actually wanted , I’ll most definitely be visiting soon to purchase a car .
Just an overall great buying experience no devious sales pitches. Told Lavon what I wanted, how much I wanted to spend, what I wanted for a monthly payment and he delivered I actually got a lot more than I had thought possible AND no deviation from my budget.
Recently I was speaking with Lavon Williams via Facebook and he was very knowledgeable about the type of car I want to buy will be in soon. This Dealership is lucky to have a Great salesman like him he made me feel like I knew him all my life. I will be into purchase soon.
After shopping for several months and always walking out of dealership I finally walked in the right place with the right sales person. Lavon knows his vehicles and was great and fun to interact with. He educated me not only on Infiniti’s but any other car they had on their lot. He answered all my questions and was very patient with me. I told him exactly what I wanted in my next vehicle and he gave me a few options and I finally came to a decision and purchased my INFINITI EX 35 that I am in love with. I ...
Lavon's attention to detail, commitment, professionalism and friendliness was impressive. He didn't give up until I walked away with exactly what I desired!
Lavon Williams is a very professional sales rep. He took his time to explain everything I needed to know and gave me excellent car advice..
Lavon was wonderful! I'm looking to trade my 2008 Honda Accord Sedan in for something newer, bigger. I have children, but still want looking to treat myself to something nice! Lavon was very informative, will be making my purchase here!
Levon was the best car salesman at INFINITI. I’ll continue to do business with him and tell people to go to him. Hooked me uP with a nice car for an affordable price.
I had looking to move into a newer used model for my sales position. When I decided to go with a Q50 I went to Harte in Hartford. My salesman Lavon Williams was helpful and knowledgeable. From test ride,getting the car prepped,paperwork and leaving smooth as could be. He even overed to help me "move in" to my new ride as I had all my sales literature with me.
I was in the market looking for a car but you guys couldn’t find a good fit for me so I went a different route but I had a great experience with Lavon Williams. He was polite, well spoken, and very helpful. I would recommend anyone to work with him if there looking for an INFINITI.
I spoke to Lavon on the phone going over exactly what I am looking for in a new vehicle. He was very interested in hearing what my needs and desires were and gave me some great options which sound exactly like what I am looking for. He was very attentive and encouraging during a call that I was extremely nervous to make. He made me feel comfortable throughout the call and excited to help me. I look forward to stopping in soon to view the vehicles that Lavon had suggested!
Mr. Williams hit the nail on the head. He asked me a few questions and took me to the car of my dreams. The car had all of the safety features that I wanted for y family as well as the technology and accessories that make this car fun to drive. I’m sure I’ll buy my next Infinite from him and the folks at Harte.
Lavon Williams was a great sales consultant. We found the car of my choice and his knowledge of the car was overwhelming. I felt as though I learned about the car I was purchasing in one day. All though he was not pushy he was start forward with his knowledge. I really enjoyed working with him and I would recommend anyone to go see him for a INFINITI because he knows his stuff. Great experience
If you're looking for a new/used vehicle, I highly recommend Harte INFINITI. They're really professional and the customer service was good. Im truly satisfied with my vehicle, and glad I chose to bring my business to them.
My wife and I came to see a certain vehicle and was given many options. Wasnt forced to purchase...which was awesome.....great salesman Mr Williams
I went to Harte INFINITI looking to buy a car. As soon as I walked through the door I was greeted and being taken care of. They sat me down with lavon Williams the sales guy and he took down all that I wanted in a car and I must say he got me one that has everything and more. I left with a 2015 Honda Accord fully loaded. I really recommend Harte INFINITI! Melanie
I usually don't write reviews but I have to give credit where credit is due. Came in from out of town and randomly stopped at Harte INFINITI to get an oil change and inspect my JX35. Since then I have received coupons and specials making me wish I lived closer to take advantage of the deals. While waiting I starting talking to a well dressed associate, Lavon Williams, regarding INFINITI vehicles. I asked him about the newer model of my current vehicle the QX60 and the QX70. The time he took to tell me the features and the differences ...
I came down looking for a car but was undecided, and the info that Lavon Williams gave me was very useful and when the time is right I will be returning for a vehicle to purchase from the Lavon....
Dwight Harrison was on his "A" Game and provided me with great Sales and Customer service skills. Dwight had a huge knowledge base of cars and what I was looking for. I will recommend Dwight to anyone who is looking to purchase a car and share the same great experience! Thanks Dwight! ~Chasity
Mike was a pleasure to deal with and made sure getting my new car was as easy as possible. He was wonderful! .. Mike has to be the Most up front and honest dealer I have worked with. In the last 5 years I have bought 4 cars and Mike was by far the best dealer I worked with and even went into his own wallet and gave us 20$ for something needed! Wonderful guy so thankful to work with Mike and got the perfect car with an affordable rate!
I went into Harte infinit hoping I would find a nice car after losing my G37x in a recent car accident. I meet Lavon Williams who just brightened my day. He listened to me and realized what I was looking for and luckily someone had traded the exact same car in. He jumped right on It. Cleaned it up. Went to Glen who gave me a very good deal. I had been broken hearted and now so excited for Saturday when I pick my new old car up. The best dealership I have ever dealt with. Everyone is happy ...
After 3 days of torture at other dealerships in the Western Mass and Northern CT area, I found myself at Harte INFINITI. The car is amazing. The price is reasonable. But that's not what you need to know, or who I should say. Let me introduce you to the best guys I met while shopping: Dwight Harrison is your sales guy. He's THE guy. He's honest and knowledgeable. He made the process (and car buying is a process)... FUN. I trusted him from the start and will always find Dwight for vehicle purchasing (unless he loses his swag). ...
Lavon was a prime example of what professionalism looked like, he went out of his way to make sure I left that dealership with smile! I couldn’t have been more satisfied 😁
I had a wonderful experience buying my vehicle from Harte INFINITI I was in search of an Acura RL and found it there Lavon was a great Sales Consultant he was very informative and his knowledge of the vehicles was very helpful i will be seeking him out for my next person customer service is important to me and he past with flying colors
Great Customer Service. Very Patient & Detailed About Services & Offers. Even though I didn't make a purchase...he made it very hard to walk away which is why I definitely look forward to coming back and doing business with you guys soon.
I thoroughly enjoyed my visit to Harte INFINITI and speaking with Lavon Williams. He exudes professionalism and is highly informative about the vehicles he's trying to sell, as well as his customer service skills. I would recommend him and his dealership to anyone.
Spoke with Mr Lavon Williams via telephone, Lavon was very informative, with lots of patience seeing that I’m unsure of what vehicle i may be interested in, Lavon gave me awesome tips on the type of cars that infinity has. I will be coming in into the store in the near future and would love to meet with him. Keep it up Lavon