Harte INFINITI Customer Testimonials
My experience was friendly, professional,clean, comfortable. The wait was not very long. Am always impressed.
Our experience with Harte INFINITI purchasing a new vehicle was seamless. Both the Executive Manager, Damen Polance and our Sales Person, Rob Rizzo made this as easy as possible for my wife and me. Both of them made sure that all aspects of this process from start to finish was perfect and explaining all of the new technology in full detail.
This is our third car we purchased from Harte INFINITI because of their awesome service in all aspects.
Would highly recommend, staff was friendly and helpful. Look forward to doing business with them again
Service Technician named Phil was great as was his staff and staff of Harte INFINITI. Service was performed as scheduled, great to see a lot of service techs working. Phil explained what services were performed, and just as importantly, what not performed as that type of service wasn't needed at this time.
Always great service when I bring my car to Harte. Will be a life long customer!
My car fixed right and saved money Thank you Harte INFINITI I’ll definitely return for service all the time and I’ll bring my other car too for more service
Quick,dependable,professional and straightforward.Really can't ask for much more than that.I've been an INFINITI owner for 20 years and have had all my vehicles serviced at the Harte dealership.When you and your vehicle are treated properly you can't help but go back! Thank you Harte INFINITI Team. You rock.
Tom and the techs were quick, professional and very friendly with my car being serviced. Would highly recommend to anyone!
Greeted immediately upon entering the dealership. Everyone very concerned with providing accurate service I requested. Work performed quickly and accurate per estimate on cost.
This is the first time we purchased an Infinity,absolutely love the car everyone made the sale extremely quick
I was greeted by Phil, always smiling, happy and knows your name Great asset to Harte
My service rep Alton took care of me from start to finish…. Felt good to have white glove service even though my truck needed soooooo much work.
Very friendly and professional, making the customers experience a great one, knows their job and does it well!
The best INFINITI dealer in ct by far I’ll return for service all the time
I Always have a fantastic experience. The personnel are always friendly and the work is top notch.
I was very satisfied with the customer service and how fast the maintenance was thank you.
The Harte staff are always incredible. From sales to parts to technicians, to customer care, to the whole family. However this review is about Chris Salemi. I had an issue and he went above and beyond to remedy that issue leaving me satisfied and beyond thankful for his pristine service. I highly recommend requesting Chris for your service needs and it is imperative that Harte promote Chris for his diligent performance. It's obvious that Chris exceeds his current job objectives!!!
Experience was excellent and kind on time workers was good peoples and friendly I will go back
Staff is courteous as soon as you enter someone makes eye contact and you're acknowledged. They also ensure satisfaction.
Buying a vehicle through the dealership is a great experience no pressure great satisfaction, great service center good care of the vehicle. I will definitely buy another vehicle through the heart INFINITI of Harford
Great Service. It was a great experience and I will be recommending all my friends
Excelente service from the minute I get there until the time i leave.and service counselor knew exactly what the car needed to get her back on the road without extra expenses
Service was quick and at a reasonable rate. Labor is on the expensive side. The only infinity dealer in the area will return for service.
A great dealership to have in your corner when something goes wrong, i.e. tire blowout far from home. Harte comes through and minimizes any inconvenience from the incident.
The overall experience was fantastic, excited to have become an INFINITI owner . Thanks Austin and all other Harte INFINITI staff for the level of professionalism you provided .
I worked with Phil who was great throughout the entire process. A great attitude and a pleasure to speak with. He clearly explained what was needed and also what was not needed (e.g brake pad replacement). I definitely appreciate that since I’ve experienced the opposite when working with other brand dealers. This is my second time working with Harte Inifiniti since becoming a customer and both interactions have been top shelf.
Always provides great customer service! They take care of you! They immediately came to me and took the car for repair. Love coming to this dealership!
I think this dealership I decent . Not like other dealership they want to rip you off. The prices for the used vehicles are very good better than other dealership
Harte INFINITI of Hartford has been a pleasure to do business with! The team members there are professional and courteous. Special shout out to Yasmeen in sales and Phil in service! These two are exceptional!
Great service ,low cost, quality work from the first time, they know what they doing , Harte INFINITI is the best in Hartford I’ll return for service all the time
The service employees are always on top of their game. The drive is a little out of my way but definitely worth it, that’s why I go back!
Great staff, very knowledgeable, helpful especially Austin Close. The sale went great, I spent a reasonably amount of time for a new QX50. Easy transaction and decent price. Thank you.
Again and again, Harte has kept me rolling. I put a lot of miles on my vehicles, and they again and again have made sure that I’m able to keep my commitments in comfort. Thanks to a great team- I usually see Joe or Alton and these guys are always making the extra effort to make sure I’m on schedule- and make their best effort to make sure I don’t have to return until the next scheduled oil change. Thank you all!
Good business was practiced by dealer, so clients come back and tell others about your ethics and competitors that's how service is done! in the future.
Our INFINITI was in for service for several items. Dominique arranged for a loaner and did a great job explaining the parts needed, the labor costs and making sure I was kept up to date until the work was done.
Harte INFINITI well rounded and knowledgeable staff eager to help and please. Follow through perfect and helpful in trade in opportunities reasons that we keep going back for service and otherwise. Dianne and Rick
I recently purchased a used QX 60 at Harte INFINITI. Everyone was extremely helpful, especially Dwight Harrison who helped me the most. The sale went smoothly from start to finish and before I left with my new car Mr. Harrison made sure I knew how to operate everything and helped me to set up my Bluetooth , etc... It was a remarkably easy transaction .
Outstanding experience with purchasing our 2019 suv. Joe was pleasant and we would highly recommend joe! Thank u to all that assisted us. Highly recommend
As a single woman, I had learned my lesson shopping for a car alone. This time, I decided I would look and then bring someone back to see it when I made my choice. It was after 5 pm on a snowy night when I walked into the showroom. Harrison greeted me and I immediately felt comfortable with him. I explained my hesitation for shopping alone. Harrison and Tony worked with me and I was able to trade my car in for a newer one. I was extremely pleased with Harrison’s easy going, no pressure attitude. I will happily recommend ...
Just bought a QX60 at Harte INFINITI Hartford!! Felt no pressure, they worked at my own pace. Always professional and great costumer service!! Adeno Gordon was our sales associate and delivered outstanding service.The sales manager checked in with us on a regular basis to ensure all our needs and questions were being met.
My husband and I were very happy with our experience at Hart INFINITI. The General Manager and Dawn in Finance were both very helpful, Bob Hahn our sales person was great, friendly, competent, very professional and thorough! A no pressure very pleasant experience. I would definitely purchase from them again and recommend to others as well!
I went to the Harte INFINITI used car lot in search of a Q50. Bob, one of the sales associates on the used lot and Tony, the manager of the used car lot, were extremely helpful and made the process quick and easy. They were very knowledgeable and helpful. They also made sure I got what i wanted in the budget I needed. Needless to say I bought a car from them. Great dealer and great employees. I can't speak highly enough when talking about these people and my experience buying my first car. I would recommend to everyone!
I drove 75 miles to purchase my Q50 from them. Great selection of cars and Harrison was the man. He made the sale. Nice work!
Dwight Harrison made our car buying experience great. We were treated like family and that made our over all experience a great one. Highly recommend if you are in the market for a car. Let Dwight Harrison help you. After you find the right car or truck Tony Cipolla will help get you the perfect payments for your budget.
My husband and I was very pleased with Dwight Harris dedication and excellent customer service. He was knowledgeable and very helpful in our car buying experience at HARTE INFINITI in Hartford Ct. We love our X Q60.
I’ve been going to Harte INFINITI for the past 2 years to have my car serviced. I have no complaints whatsoever. Everyone there is always friendly and helpful. I’m always satisfied with the service they provide. I love the fact that there are coffee, tea, hot chocolate, sodas, snacks, and donuts available for me to enjoy while I’m there waiting. The last time I went, they even had free freshly made pizzas. That was incredible!
Tony Cipolla made our car buying experience great. We were treated like family and that made our over all experience a great one. Highly recommend if you are in the market for a car.
I was very pleased with the staff and my awesome sales personal mr Williams, He was knowledgeable and very helpful in my car buying experience at HARTE INFINITI in hartford ct ,I love my Q50 awesome car thanks mr Williams for you great personal and warm welcome,
I have had my QX50 for a full year now and still LOVE it. I have the 2017 and am a bit sad they changed the body style for the 2018 to be more sharp and less rounded. I receive lots of compliments still. The dealership is very good at keeping I in touch with services and Levon just sent me a “happy anniversay” message. Great service 👍
Adeno was wonderful at harte Infinit. He was prompt, answered questions right away and accurately and was a pleasure to speak with. He allowed you to feel no pressure in doing anything and provided facts that you needed to make a good decision. He is awesome! payal
Februrary 2017 I came to this dealership late after a snow storm and Levon was the first person I spoke with about buying a car. I had no idea what I wanted, until he showed me the Q50. Once I test drove it I knew this was my car. He was so helpful in making sure it was exactly what I wanted. Following the purchase he continues to reach out making sure that everything is still ok with the vehicle. My next car will definitely be purchased here. Thank you Levon for making it an easy process.
Excellent Service at all times, service Reps are always professional, Gets the job done in a timely fashion, All the staff are a great. And great snacks while you wait
Harrison was the Most Pressure free salesman I ever met . He made my Buying experience a pleasure. Thank you for my brand new Q50.
Harrison was the Most Pressure free salesman I ever met . He made my Buying experience a pleasure. Thank you for my brand new 2018 Q50
Harrison is my Salesman and he gave me a great deal I recommend him to everyone looking for a car he help me so much
Harrison is the Best Salesman. He gave me great deal. Thank you Harrison I will refer all of my friends and family to you. Dawn was great too. I don't know who Ron is this computer don't have Harrison name in he but he was my salesman
I brought my dream car. I went to the lot just to look. Dwight Harrison offered me excellent service. He was not pushy one bit. He took the time and answer all of the questions I had. I truly felt I made a wise purchase, and I had time to fact check without feeling pressured. Thank you Dwight
I had a great experience purchasing my car from Dwight Harrison. He was honest, down to earth, and I didn't feel pressured. I would definitely recommend, doing business with him.
Harrison was so atentive to my needs and helped me pick the perfect vehicle for me thank you HARTE INFINITI , and Thank You Harrison for helping me to feel comfortable and making my purchasing decision one I will always remember. I LOVE MY NEW INFINITI.
HARRISON HELPED ME WITH MY PURSCHASE OF MY NEW INFINITI , and I WILL FOREVER BE GRATEFUL. He was honest and fair and was everything his rebiews decribed him as. If you dont believe me go to HARTE INFINITI and you will see just what i mean. Thank you Harrison for your uniqueness dont change , you are truly a bright spot in this crazy world. I LOVE MY INFINITI .Thank you for everythig you did for me . I would also like to thank Tony Harrison's manager, and Carmen the Business Manager. Both kind gentelman. I would reccomend them anytime.Thank ...
I had a great experience! From start to finish, the salesman Dwight Harrison took care of everything! I actually drove 2hrs to Harte INFINITI to find the QX60 I wanted and it was worth it. I won't lie after reading prior reviews I was skeptic but Dwight was a man of his word, he delivered and then some!
Dwight Harrison did an amazing job to secure the sale and make sure i was 100% comfortable with the car I chose! He was very patient with me and answered every question, call, and text. I'm definitely glad I went to Harte INFINITI for my QX60.
Dwigh Harrison of Harte INFINITI was the sole reason I chose thisE dealership for my son to purchase his first car.Every where else we went the salesman were very disengaged and aloof. He is truly a bright for Harte INFINITI.
Over all great processes would recommend to anyone definitely not there to just sell you a car actually cares about the customer as a whole
Dwight Harrison has got to be one of the best car salesman I?ve ever dealt with. Very persistent and determined to get the job done. Extremely helpful and patient when things were a little rough. All in all, willing to do what he has to do to make sure we (the family) got the best deal and best support in our car buying process. I recommend him to anybody because he got the job done in the most respectful and best way possible.
Dwight Harrison was an excellent sale person didn’t pressure us into buying new vehicle . I would recommend him to anyone looking for a vehicle and you will see what I mean. Thank you Harrison.
He deserves this rating because he works meticulously but not rushed. He was extremely helpful and very respectful. His honesty was extremely beneficial and he was just real !
I recently bought a new car from Harte INFINITI and had a wonderful experience from the minute we walked in the door! The staff at this location are all very engaging and welcoming. We worked with Stacey Bonvini and she was very professional and also very knowledgeable on the vehicle we were looking to purchase! This is the first INFINITI we have purchased and I can already tell we will be buying another one down the road and for sure we will go back to HARTE to buy it! We would use Stacey again without a doubt! If you're ...
Dwight Harrison is my sale man, great experience work with him, really nice and patient guy. The Harte INFINITI is a reliable dealer with reasonable price.
Dwight Harrison is my sale man, great experience work with him, really nice and patient guy. The Harte INFINITI is a reliable dealer with reasonable price.
I recently bought a used INFINITI Q50 from Harte INFINITI. The car is perfect and the price was even better. This was my first time buying a car there and I would recommend this dealership to everyone.
You can never be to sure what your getting yourself into when purchasing a new or used car but I am happy to say with Lavone's knowledge and details of there vehicles he made my visit worth it. Lavone was very professional friendly and willing to go over and beyond to find me a SUV that i would enjoy. I checked out so many different vehicles and never once did he loose patience with me or made me feel pressured to hurry up and buy. He is an awesome Employee and I highly suggest you go see Lavone if ...
Came down to the dealership and needed a car didn't know what to expect seeing as I have never financed a car a ran into a sales associate by the name of Lavon he was great although I'm not in a buying situation he made it easy to understand and when I am I will be back
The sales experience was the easiest encounter I have ever had; my sales personal was very helpful after the sale of the vehicle. He was very professional, knowledgeable and was able to assist me with obtaining service for my vehicle after the purchase. He has checked on me at regular intervals as to my satisfaction of my purchase and always let me know if I need any assistance to please contact him. I will only deal with Lavon Williams at Harte INFINITI.
I recently came down for service for an oil change for my 2006 Lexus I would normally go to my machanic but he wasn?t around and I was in the area so i stop in while waiting for my car I was curious to see what INFINITI new cars look like as I was look a young sales associate approached me named Lavon and began giving me information on the new vehicles on the showroom floor he was very professional and knowledgeable I came for and oil change and I left knowing I was coming back for a new car ...
The sales experience was the easiest encounter I have ever had; my sales personal was very helpful after the sale of the vehicle. He was very professional, knowledgeable and was able to assist me with obtaining service for my vehicle after the purchase. He has checked on me at regular intervals as to my satisfaction of my purchase and always let me know if I need any assistance to please contact him. I will only deal with Lavon Williams at Harte INFINITI.
I?m always checking for greatness and I must say my overall experience with Lavon Williams was fantastic. Benig exceptional is what we look for in customer service and he nailed it
Lavon was very helpful in my process for buying my vehicle although we did not purchase yet he was very informative and gave us a greater perspective on were we stand great customer service I would recommend him to anyone.
When i went to service my vehicle i was approached by a sales rep named Lavon. He was very polite and informative. I will definitely be back to trade in my car!
I was helped by Lavon Williams over at Harte Infinti in Hartford. He is very knowledgeable and straightforward. I would recommend him as a salesman to anyone.
My experience with Lavon has been unbelievable he’s awesome!! I would recommend everyone who looking for a great car to checkout Lavon at Harte INFINITI.
I hate car dealerships. The entire process I used to think was a scam. However a friend of mines recommended I reach out to Lavon Williams. It was the first time a car salesman made me laugh. I inboxed Lavon on Facebook and he explained to me exactly what my options were and made me feel like I would be making a good decision trading in my old vehicle. I look forward to coming into meet him and the rest of the staff in person, this was a great referral. Thanks Lavon for all your help see you soon.
Lavon is what u would want when purchasing anything. I had a bad experience with this dealership because a previous sales person did not do his job of keeping the customer happy. Just when i was going to walk out Lavon came and apologized for his co worker and made this the best car buying experience ever. His no pressure and very knowledgeable demeanor, made my car buying experience great. If you every go to Harte infinit make sure you ask for Lavon Williams
MR.WILLIAMS Was Great ! Very approachable,no rush, no pressure. Took his time and answered all I wanted to know. Being my first time considering purchasing from a dealership, definitely made me more comfortable with the options. I definitely will be back soon,and will be recommending him to my friends. KEEP UP THE GOOD WORK MR.WILLIAMS.
Lavon is AMAZING sales person !! I know him personally because i wash his clothes at my job when i noticed he worked at a dealership was the best because I actually was looking to purchase a car and he was there to help me thru out of what i need to know , he so friendly , outstanding & so helpful and very committed to his position and very while explained on what I actually wanted , I’ll most definitely be visiting soon to purchase a car .
Just an overall great buying experience no devious sales pitches. Told Lavon what I wanted, how much I wanted to spend, what I wanted for a monthly payment and he delivered I actually got a lot more than I had thought possible AND no deviation from my budget.
Recently I was speaking with Lavon Williams via Facebook and he was very knowledgeable about the type of car I want to buy will be in soon. This Dealership is lucky to have a Great salesman like him he made me feel like I knew him all my life. I will be into purchase soon.
After shopping for several months and always walking out of dealership I finally walked in the right place with the right sales person. Lavon knows his vehicles and was great and fun to interact with. He educated me not only on Infiniti’s but any other car they had on their lot. He answered all my questions and was very patient with me. I told him exactly what I wanted in my next vehicle and he gave me a few options and I finally came to a decision and purchased my INFINITI EX 35 that I am in love with. I ...
Lavon made my experience impeccable. His commitment, genuineness, friendliness and professionalism was impressive. He made sure that I got exactly what I was looking for. It didn't matter that I was looking for a Nissan as opposed to an Infinite; his customer service was great. If you're looking to purchase your next car, go see Lavon!!
Lavon's attention to detail, commitment, professionalism and friendliness was impressive. He didn't give up until I walked away with exactly what I desired!
Came in referred by a friend to a friend and had a great time. I didn't buy anything but the experience was infidelity worth it. I touched based with someone that was honest with me and showed that they care. Even though I didn't buy anything today I will definitely be back because I have trust in the associate here.
The experience buying a car here was great. I didn't feel like I was being haggled into buying anything and Lavon made the process feel quick and easy.
Lavon Williams is a very professional sales rep. He took his time to explain everything I needed to know and gave me excellent car advice..
Dwight Harrison and the folks at Harte INFINITI are top notch professionals who make purchasing a new vehicle enjoyable and stress free. They clearly focus on customer satisfaction!! Thanks Dwight for all your help!!!
Lavon was wonderful! I'm looking to trade my 2008 Honda Accord Sedan in for something newer, bigger. I have children, but still want looking to treat myself to something nice! Lavon was very informative, will be making my purchase here!
Levon was the best car salesman at INFINITI. I’ll continue to do business with him and tell people to go to him. Hooked me uP with a nice car for an affordable price.
I had looking to move into a newer used model for my sales position. When I decided to go with a Q50 I went to Harte in Hartford. My salesman Lavon Williams was helpful and knowledgeable. From test ride,getting the car prepped,paperwork and leaving smooth as could be. He even overed to help me "move in" to my new ride as I had all my sales literature with me.
I was in the market looking for a car but you guys couldn’t find a good fit for me so I went a different route but I had a great experience with Lavon Williams. He was polite, well spoken, and very helpful. I would recommend anyone to work with him if there looking for an INFINITI.
I spoke to Lavon on the phone going over exactly what I am looking for in a new vehicle. He was very interested in hearing what my needs and desires were and gave me some great options which sound exactly like what I am looking for. He was very attentive and encouraging during a call that I was extremely nervous to make. He made me feel comfortable throughout the call and excited to help me. I look forward to stopping in soon to view the vehicles that Lavon had suggested!
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