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Harte INFINITI is proud to be named the 2016 Dealer Rater Dealer of the Year for INFINITI in Connecticut. This is the third year in a row that DealerRater has given us this award, and we’re thrilled! A dealership must pass four criteria to even be considered for the award:
The finalists then have a PowerScore calculated, and the dealership with the highest score in select categories is awarded. There is a national winner in the United States and Canada, a brand winner for each country, and then each state could have a winner for each manufacturer depending on if there were qualified dealerships. Visit DealerRater to learn more about Dealer of the Year!
A new award created in 2015, DealerRater’s Consumer Satisfaction Awards are presented to select dealerships in North America for outstanding customer service and satisfaction, as seen in customer reviews.
The Consumer Satisfaction Awards have the same qualifying criteria as Dealer of the Year, but to win this honor the bar is set even higher! To win, a dealership must be in the top 10% of US franchise dealers based on their PowerScore calculated for the Dealer of the Year. We’re proud that so many of our customers are happy with our service and leave us great reviews on DealerRater!
Rob was awesome! He was incredibly patient and keep in contact as I did my research on various SUVs. He was never pushy or condescending-always respectful. I greatly appreciated the quick turn around of the dealership -We drove our new-used car that same day, the processing of paperwork was a smooth-all around a great experience.
From my car purchase to repairs and regular maintenance, Harte INFINITI has provided me with professional, high-quality, efficient service. The staff is friendly and, most importantly, has great integrity.