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Harte INFINITI is proud to be named the 2016 Dealer Rater Dealer of the Year for INFINITI in Connecticut. This is the third year in a row that DealerRater has given us this award, and we’re thrilled! A dealership must pass four criteria to even be considered for the award:
The finalists then have a PowerScore calculated, and the dealership with the highest score in select categories is awarded. There is a national winner in the United States and Canada, a brand winner for each country, and then each state could have a winner for each manufacturer depending on if there were qualified dealerships. Visit DealerRater to learn more about Dealer of the Year!
A new award created in 2015, DealerRater’s Consumer Satisfaction Awards are presented to select dealerships in North America for outstanding customer service and satisfaction, as seen in customer reviews.
The Consumer Satisfaction Awards have the same qualifying criteria as Dealer of the Year, but to win this honor the bar is set even higher! To win, a dealership must be in the top 10% of US franchise dealers based on their PowerScore calculated for the Dealer of the Year. We’re proud that so many of our customers are happy with our service and leave us great reviews on DealerRater!
Great service ! I was very satisfied. A leak was found during my Oil change. It was fixed, during the oil change. My car was washed and delivered in a timely manner. Thanks to the Adviser handing my service.
5-star worthy experience: Adeno was super friendly and really went the extra mile to make sure me and my wife were satisfied. The deal went smooth and ensured we got everything agreed upon. The finance manager Carmen also kept the process smooth and explained any options available and was respectful of our choices. All other employees that we interacted with through our visits were all very polite.Update: 5months later and we're still happy about the car. Only issue I had was I was told the emissions would be good for a 2 years from purchase but I got an emissions ...
Excellent service and customer service. Thank you very much for your recommendations and servicing my car rapidly
Ahh I hate To update this review but after the honeymoon stage is over ... service is slacking! They do always clean the car and the work is done well (albeit expensive). However, the housekeeping is less than ideal: I have a warranty that my service manager hasn’t called in for a month despite calling reminders and I’ve had to do annoying legwork getting various answers. Still not paid, we will see what happens. - - - - - Had a great buying experience with Harrison at Harte. He came recommended to me as I had a specific model, ...
Phone: (866) 568-0724https://www.google.com/maps/place/Harte+INFINITIemail@example.com,-72.6603592,15z/data=!4m2!3m1!1s0x0:0xdaf75e93a26bceb5?hl=en&sa=X&sqi=2&ved=2ahUKEwipk8uft4HeAhWMErwKHcT1CywQ_BIwDXoECAcQCw